Delays in billing processing.

Incident Report for 1Password

Resolved

Incident has been resolved. There are no longer any delays in processing any billing flows.

Posted Jan 29, 2023 - 11:40 EST

Monitoring

We're seeing recovery in processing of billing actions. Our team continue monitoring the overall behavior.

Posted Jan 29, 2023 - 11:07 EST

Identified

The issue has been identified and a fix is currently being tested. Updates will follow accordingly.

Posted Jan 29, 2023 - 10:02 EST

Investigating

A subset of 1password.com customers could be experiencing delays in having their billing actions processed . All other customers remain unaffected. Our engineers are actively investigating this behavior. Updates will follow accordingly.

Posted Jan 29, 2023 - 09:29 EST