Delay in processing billing updates

Incident Report for 1Password

Resolved

This incident has been resolved.
Posted Jul 07, 2025 - 15:18 EDT

Monitoring

A fix for this issue has been deployed and we are now monitoring the results.
Posted Jul 07, 2025 - 14:02 EDT

Identified

Our engineering team have identified an issue causing a delay in processing billing updates and are currently working on a fix.
Posted Jul 07, 2025 - 12:14 EDT
This incident affected: USA/Global (Billing) and Europe (Billing).