Issue remains partially mitigated. Data for the past 3 months is available. Older data is intact, but unavailable at the moment.
We are working with support partners to resolve the issue and make all data available once more. We apologize for the inconvenience.
Posted Sep 25, 2024 - 08:39 EDT
Update
Issue remains partially mitigated. Data for the past 3 months is available. Older data is intact, but unavailable at the moment.
We are working to resolve the issue and make all data available once more. Thank you for your patience.
We will update again in 1 hour.
Posted Sep 24, 2024 - 14:43 EDT
Update
We are continuing to monitor for any further issues.
Posted Sep 24, 2024 - 13:52 EDT
Update
Issue remains partially mitigated. Data for the past 3 months is available. Older data is intact, but unavailable at the moment.
We are working to resolve the issue and make all data available once more. Thank you for your patience.
We will update again in 1 hour.
Posted Sep 24, 2024 - 13:37 EDT
Update
We have partially mitigated the issue. The Events API and admin console reporting are now operational, but please note that only three months of data is currently accessible. We are actively working to resolve the remaining issues and make older data accessible again. Thank you for your patience.
Posted Sep 23, 2024 - 23:08 EDT
Monitoring
A fix has been implemented and we are monitoring the results.