Issues processing Apple and Google Subscriptions
Incident Report for 1Password
Resolved
This incident has been resolved.
Posted Nov 07, 2024 - 14:52 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 07, 2024 - 14:50 EST
Update
We are continuing to investigate this issue.
Posted Nov 07, 2024 - 14:26 EST
Update
We are continuing to investigate this issue.
Posted Nov 07, 2024 - 14:25 EST
Investigating
We are investigating an issue affecting our billing system and impacting our ability to process subscription events from Apple and Google.
Posted Nov 07, 2024 - 14:25 EST
This incident affected: USA/Global (Billing), Canada (Billing), and Europe (Billing).