Amazon Web Services (AWS) reported all services returned to normal operations. This incident has been resolved. We will publish a post-mortem as soon as we complete it.
Posted Oct 21, 2025 - 09:51 EDT
Update
Amazon Web Services (AWS) continues to observe improved service recovery, and 1Password components that were previously affected are operational. We will continue to monitor performance and provide another update by 9am EDT tomorrow, October 21st.
Posted Oct 20, 2025 - 17:41 EDT
Monitoring
Amazon Web Services (AWS) continues to observe improved service recovery, and 1Password components that were previously affected appear to be operational. We will continue to monitor performance.
Posted Oct 20, 2025 - 16:18 EDT
Update
Due to a widespread outage affecting Amazon Web Services (AWS), customers might encounter intermittent errors when performing various actions on 1Password.com. Retrying these actions may be successful as the service recovers. Components that were previously affected appear to be operational. Our engineering teams are actively working with AWS to restore full functionality. We’ll continue to share updates as more information becomes available.
Posted Oct 20, 2025 - 15:21 EDT
Update
Due to an upstream provider outage impacting 1Password, customers might encounter intermittent errors when performing various actions on 1Password.com. Retrying these actions may be successful as the service recovers. For updates on the upstream provider outage, follow here: https://health.aws.amazon.com/health/status
Posted Oct 20, 2025 - 13:53 EDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 13:44 EDT
Update
Due to an upstream provider outage impacting 1Password, customers might encounter intermittent errors when performing various actions on 1Password.com. Retrying these actions may be successful as the service recovers. For updates on the upstream provider outage, follow here: https://health.aws.amazon.com/health/status
Posted Oct 20, 2025 - 13:05 EDT
Identified
Customers might encounter intermittent errors when performing various actions on 1Password.com. Retrying these actions may be successful as the service recovers.
Posted Oct 20, 2025 - 06:08 EDT
Investigating
We are currently investigating this issue.
Posted Oct 20, 2025 - 05:05 EDT
This incident affected: USA/Global (1Password.com website, Sign in, Access to passwords and other items).