Cannot sign into 1Password accounts

Incident Report for 1Password

Resolved

This incident has been resolved.
Posted Aug 05, 2025 - 17:59 EDT

Monitoring

We've rolled out changes to mitigate this issue. We're seeing recovery and will continue to monitor the situation.
Posted Aug 05, 2025 - 17:30 EDT

Identified

The issue has been identified and we are working to resolve the issue. In the meantime, if you already have the 1Password app installed on your device, you can still access your saved items in offline mode in the app, if your admin hasn't disabled this feature. Please note that new changes won't sync until the service is resolved.
Posted Aug 05, 2025 - 17:22 EDT

Investigating

We are investigating issues affecting sign-ins. Users may see errors such as "Can’t sign in. The request took too long." Our team is working to resolve this as quickly as possible.
Posted Aug 05, 2025 - 16:46 EDT
This incident affected: USA/Global (Sign in).
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